RETURN POLICY

We hope that you will be delighted with your order.

However, if for any reason you are not completely satisfied we are happy to offer a refund, exchange or replacement on all goods returned to us within fourteen days of your receipt of goods provided they are in their original, unopened and unused condition.

Please contact support@vund.shop to obtain your Return Authorization Number and shipping label.  

We will process your return as quickly as possible and will notify you by email once your refund, replacement or exchange has been processed.

Your payment for the goods will be refunded only to the original payment method used no later than 30 working days after we have received the goods.

Please note that delivery charges are not refunded.

We are unable to accept opened & used candles at present because of COVID 19. 

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RECYCLE WITH US

STEP 1 : Save your empty candle jars, tins and home fragrance bottles ( SEE RECYCLING GUIDE)

STEP 2: Once you have collected 5-10 empties, Create your Mailing Label here

STEP 3: Drop off your package to be recycled responsibly.

PRINT MAILING LABEL